skills: CRM|Scheduling|Bilingual Spanish|Multi-line Phone|Customer Service|Calendar Management|Salesforce|Executive Assistant|Receptionist
resume_summary: Melissa Rodriguez — Admin professional with 19 years experience in Chicago, IL 60610. Skills: CRM, Scheduling, Bilingual Spanish, Multi-line Phone, Customer Service, Calendar Management, Salesforce, Executive Assistant, Receptionist. Certified in Executive Assistant with hands-on project experience.