skills: Customer Service|Microsoft Office|Bilingual Spanish|Typing 60+ WPM|CRM|Data Entry|Scheduling|Salesforce|Multi-line Phone
resume_summary: Joshua Thomas — Admin professional with 17 years experience in Chicago, IL 60601. Skills: Customer Service, Microsoft Office, Bilingual Spanish, Typing 60+ WPM, CRM, Data Entry, Scheduling, Salesforce, Multi-line Phone. Certified in CRM with hands-on project experience.