Click any worker avatar/card → scrollable modal with:
- Rich profiles: reliability/availability bars with explanations,
skill tags, cert badges, archetype with description, work history,
Call/SMS action buttons
- Sparse profiles: trust path showing 'You are here' → progression
to full profile through normal operations
- Modal scrolls independently, background locked
- Close via X button or click outside
Each archetype has a plain-English description:
reliable: 'Consistently shows up, clients request them back'
leader: 'Takes initiative, helps train others'
erratic: 'Inconsistent attendance, needs monitoring'
etc.
Work history shows recent placements and cert renewals.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
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