root 13b01fee9f ADR-021: Sparse data trust path — start with nothing, earn everything
The staffing company said: 'we don't have any of that data.'
They're right. We showed a demo with 18-field profiles and they
have a name and a phone number.

This ADR documents the trust path:
  Phase 1 (Day 1): Work with name + phone + role. That's enough.
  Phase 2 (Week 1-4): Timesheets → reliability. Calls → history.
  Phase 3 (Month 2+): AI starts helping with real earned data.

Key principles:
- Never show empty fields or 0% bars
- Show what's THERE, not what's missing
- Trust indicators: 'based on 3 placements' not just 'Reliability: 87%'
- The system earns data by being useful, not by demanding it upfront

Also created sparse_workers dataset (200 workers, 74% have role,
34% have notes, 5 have ONLY name+phone) for realistic testing.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-17 15:32:06 -05:00
..