Urgent contracts now show a 4-step action plan:
Step 1 (red): Review pre-matched workers
Step 2 (yellow): Call first choice — highest match score
Step 3 (blue): Confirm or replace — backup is ready
Step 4 (green): Send shift details to confirmed workers
First-choice worker highlighted with red border + label.
Backup workers shown with dimmed styling + 'BACKUP' label.
Urgent cards show ALL matched workers + backups (not just 3).
Non-urgent contracts split into 'In Progress' (still filling)
and 'Ready to Go' (fully staffed) sections.
The staffer doesn't stare at a red label wondering what to do.
They follow the steps: review, call, confirm, send. Done.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>